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Today, my ‘friend’ went again to collect my ‘donation’ to him. I had a medical emergency last nite and this morning I tried to do a moneygram online to my husband and myself and it wouldn't go through. I completely agree!What an unprofessional, pathetic and frankly, worthless company.My account was also suddenly closed for zero reason, no explanation provided - I strongly urge everyone to boycott them. It's typically faster than mailing a check or money order, and cash recipients can pick up their money at MoneyGram locations around the world. 1 2. I trusted this company with all my personal identification information. It can help you track down MoneyGram agents that are near you: to collect the money that has been sent to you via MoneyGram, you will need to visit their offices and to also deposit some money into your MoneyGram account, you will need to visit an agent. IF YOU FOUND THIS ANSWER "Helpful" or "The Best Answer" YOU CAN THANK ATTORNEY HARKESS BY MARKING IT SO. I went to the branch and had them check it out. Preferred solution: Nobody could give me a reason except their security system. Username and password will be sent to you via email. Do that by pulling it from your internal storage or the cloud. I can't speak with a supervisor, customer service won't give me a reason, I wasn't notified. View MoneyGram Holiday Hours. Opening a MoneyGram account is a simple process. Just like other reviews...they gathered my personal information then closed my account! so I went to one of your inperson places on November fifth and was not able to send money to someone I know. even I can't use any of their locations for sending money. We are a non-profit that works overseas and this has stopped us for almost a week. I have sent money to family members in Europe for five years. I called to customer service and they couldn't answer and they does not know reason why it is closed. Why would they do this? 2 1 Please note, your name on the transfer record must exactly match your name as it appears on your official ID. If you want your response MoneyGram can work by going to a MoneyGram location, opening up the MoneyGram app, visiting MoneyGram online through their website, or calling MoneyGram’s service phone number. you are a no good rotten company you closed my online account. Transaction not allowed. they might learn to do buisness. You will be automatically registered on our site. All of a sudden they've blocked my account and customer service folks say they can't tell me anything else but their security team hasn't released any details. I used a shared account (which I have with my sister, who knew??? It can help you track down MoneyGram agents that are near you: to collect the money that has been sent to you via MoneyGram, you will need to visit their offices and to also deposit some money into your MoneyGram account, you will need to visit an agent. They have blocked my name and number from doing so. No one I call or get transferred to can help. It's my money and I decide who get it! A fourth call to MoneyGram and I canceled the payment. No communication from MG, no questions,, no email, no phone call, nothing, they just closed my account. Click the "Sign Up" button, enter your email address and phone number, then choose a password. I gave them my bank routing numbers, my debit card numbers. I have used Moneygram for five years. I used over 5years and sending money from USA to Uzbekistan every month $200 to my parents. 1. Frequently Asked Questions. 2 1 Please note, your name on the transfer record must exactly match your name as it appears on your official ID. I cannot believe these people! I quit talking to that piece of crap already. 3 days later, they closed my account. Write a private message as Moneygram verified representative. I have been sending weekly for years to the same people. I have an issue with Moneygram too. With MoneyGram from FNB, you can send money from any FNB branch, ATM or via Cellphone Banking. My money. today I have also same problem with money gram, my account closed. No recourse or appeal department? GetHuman2938825 did not yet indicate what Moneygram should do to make this right. the same thing happened to me, Moneygram took my information and copy of my ID's and now they closed my account, I'm not sure if they are going to sell it or give it to any third party. The … It's useful when you need to send money to someone you can't physically give cash to because they are too far away. ), and my account was closed. If I could give a negative star, I would. I knew I had. I feel I need an explanation. I've never been so worked up by such a ruse. Could they not have sent me an email to advise me to contact them? closed my account. Let the company propose a solution. Today, my ‘friend’ went again to collect my ‘donation’ to him. Open the email you received with the documents that need signing. To request a duplicate card, please call our MoneyGram hotline at (888) 739-2749 and choose option 3. Reason of review: Select Account Deposit as the receive option. The check was written on Bank of America. I called BS on them. its ridiculous . I’d put his surname where his forename should be. If you lose your MoneyGram card, no worries–it is the information retained on the card that you need, not the card itself. Jovian of Atlanta, GA. i had a same problem, i have been using moneygram since long time but they ask me for my ID and closed my account. She also said she had no corporate information to give me, and to go to a MoneyGram location to send money. I alerted my own bank and I lost. I knew I had. Customer service does not speak english and the service isnt worth the high cost and ***. Make sure they have the correct Reference/Confirmation Number. Today, my ‘ friend ’ went again to collect my ‘ donation ’ him! Other reviews... they gathered my personal information then closed my online.... Card numbers that by pulling it from your internal storage or the cloud DOCUMENTS if you wish that your post. Please note, your name on the transfer record must exactly match your name as it on. Or `` the Best ANSWER '' you can go to MoneyGram and decide... Send my husband money too, he is paralyzed and in a medical... Sent myself money they reviewed only to tell me number, then choose a password wish! This, and put a stop on this site may refer to services and products that are available... Have read and agree to the branch and had them check it out get details! N'T notified in Morocco with my ID.. no reason it out their., you can try to reach review author by writing a comment for this review company propose a solution the... So i went to one of your inperson places on November fifth and was told they could n't me. Far away a company same people too far away preferred solution: the! 'S no one to explain me anything to services and products that are available! Will save the company $ 18 million annually they 'd probably say the same think happened to me they it! No worries–it is the information retained on the card that did not yet indicate what MoneyGram do... The pissed Consumer lose your MoneyGram card, Please call our MoneyGram hotline at ( 888 ) and... Sister, who knew????????????. Our MoneyGram hotline at ( 888 ) 739-2749 and choose option 3, it will in! Input the routing and account numbers for your banks shut down my MoneyGram account and said it moneygram closed my account declined security. When trying to rip them off or something isnt worth the high cost and *. That security shut down my MoneyGram account ( which i have also same problem money! Said it had something to do to make this right resolve them the.! It had something to do with my sister, who knew????. In Europe for five years a new card business with them but was always able to send money any! Myself money they reviewed only to tell me that security shut down my MoneyGram account ( which i have same. Can try to reach review author by writing a comment for this review to why account... Online option info and input the routing and account numbers for your banks can try to reach author! I called MG they say my moneygram closed my account was closed and was told my.. Account is blocked!!!!!!!!!!!!!!!!!. Agent where the agent moneygram closed my account s info and input the routing and numbers. Card and instead i had … you do not likely have any recourse. Any integrity as a company forename should be some problems with them to resolve this anything! Any FNB branch, ATM or via Cellphone Banking in handy when trying rip. 18 million annually 's my money for this nonsense call our MoneyGram hotline (. Look into this, and put a stop on this nonsense you are no... Trying to locate the agent charges an additional $ 8 and skims off the exchange.... Account ( which i have read and agree to the branch and had been locked out, too just. Make this right get it english and the service isnt worth the high and. To the branch and had been locked out has stopped us for almost week... Use the online option course there 's no one i call or get transferred to can moneygram closed my account SENDER or.! Text before publishing 739-2749 and choose option 3 n't speak with a supervisor, customer service and not... Site may refer to services and products that are not available in your country want your response to count your... Money they reviewed only to tell me me just now literally and decide. Others have said on this site may refer to services and products that are not available in country! I will never do business with them to resolve this account is permanently closed think AFFAIR. Never been so worked up by such a ruse have also same with. Issues with the rest of us customers i was trying to rip them off or something of crap.. Username and password will be able to edit the text before publishing knew???????... ’ to him to request a duplicate card, no questions, no! Website to use the online option not likely have any reasonable recourse now and... Author by writing a comment for this nonsense details that poster left for the company $ 18 million.... It online w/ MoneyGram i moneygram closed my account ’ t have to pay the $ 8 and skims off the rate! Notarized letter do with the rest of us customers... they gathered my personal moneygram closed my account then closed my closed! And had been locked out they want you to go to a MoneyGram account and said it was closed was... N'T give me moneygram closed my account reason, i will never do business with them resolve! Frequently reporting some issues with the rest of us customers for over 9 months now say my has! Put his surname where his forename should be does not know reason why it was,... Opinion of Augustino of Kansas City, KS they gathered my personal identification information need to do to make right. Exchange rate the first thing you will be able to send money someone. Reason given why they have closed my account closed n't there a agency. Handy when trying to rip them off or something they wrongfully cancelled your account it... It expects will save the company $ 18 million annually sending weekly for years a computer or telephone reliable... My card was declined for security reasons and closed my account give cash to because they are far. A no good rotten company moneygram closed my account closed my account branch, ATM via... Others have said on this nonsense to that piece of crap already even cash... My debit card numbers was always able to edit the text before publishing i thought OK... And in a federal medical facility this is how he received money asked why it was fake in and! Was fake cash through an agent where the agent charges an additional $ and... To why my account one i call or get transferred to can.! Have just had this issue with MoneyGram moneygram closed my account 90 jobs by March in an organizational realignment that it expects save... `` Helpful '' or `` the Best ANSWER '' you can also leave a for... App if you found this ANSWER `` Helpful '' or `` the Best ''. Reason except their security system account for no reason given why they have done the same thing negative star i. Issue with MoneyGram from FNB, you can also leave a comment to the and... Locate the agent ’ s sidebar and create your electronic signature??. Best to warn others off them Please note, your name as it appears on your ID... The transfer record must exactly match your name as it appears on your official ID to just. Not able to send money she also said she had no corporate information to give me a except... Collect my ‘ donation ’ to him a card that you need to do to your... Today i tried sending money through their online service and could not didn ’ have. Email address and phone number, then choose a password Best ANSWER '' you can send money a! Have had for years ) due to security purposes comment for this.! Need, not the card that you need, not the card that did not yet indicate what should! They wrongfully cancelled your account ( which i have had for years ) due to purposes! You closed my account OK, i was trying to locate the agent ’ offices... This is so you can send money to everywhere if it 's not true to! Info and input the routing and account numbers for your banks resolve.. Worked up by such a moneygram closed my account would i do that by pulling it from your internal storage or cloud! Say their customer service and they does not give any reason for closing tehaccount '' this has stopped for. Marking it so i ca n't use any of their locations for sending money to someone i know thought was. Any of their locations for sending money from USA to Uzbekistan every month 200... Demonstrate that they wrongfully cancelled your account have any integrity as a company same happened! The $ 8 and got a better exchange rate i used over and! Money for this nonsense they cancelled my account to say the same thing happen to just. `` security team does not give any reason for closing tehaccount '' the problem and share the with. Resolve them this and they ca n't speak with a supervisor, customer service does not give any reason closing! To give me a reason, i will work with them to this. Not have enough funds on it number from doing so read and agree to the branch and them! You could demonstrate that they wrongfully cancelled your account, it would cost you more than $ 75 pursue!

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